Privacy Policy

Last Updated: January 15, 2025

At The Tried and True (operated by Rabindra Mukta Vidyalaya Coaching Centre), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thetriedandtrue.in or use our educational services.

1. Information We Collect

Personal Information

When you register for our courses, submit admission forms, or contact us, we may collect:

  • Full name of student and parent/guardian
  • Contact information (phone number, email address)
  • Residential address
  • Date of birth and age
  • Educational background and previous academic records
  • Photograph for identification purposes
  • Aadhaar number or other government ID (for verification only)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses

2. How We Use Your Information

We use the collected information for the following purposes:

  • Admission Processing: To process and manage student admissions for Classes 10, 11, and 12
  • Educational Services: To provide coaching services in Science, Arts, and Commerce streams
  • Communication: To send important notices, exam schedules, fee reminders, and educational updates
  • Academic Records: To maintain student progress reports and academic history
  • Board Registration: To facilitate registration with Rabindra Mukta Vidyalaya open school board
  • Website Improvement: To analyze usage patterns and improve our website and services
  • Legal Compliance: To comply with applicable laws and regulations

3. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Secure servers with SSL encryption for data transmission
  • Restricted access to personal information on a need-to-know basis
  • Regular security assessments and updates
  • Physical security measures for stored documents
  • Staff training on data protection practices

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any breach.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Educational Boards: With Rabindra Mukta Vidyalaya and relevant examination boards for registration and certification
  • Legal Requirements: When required by law, court order, or government authority
  • Service Providers: With trusted service providers who assist in our operations (under confidentiality agreements)
  • Emergency Situations: To protect the safety of students, staff, or the public

5. Your Rights

As a student or parent/guardian, you have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your data (subject to legal retention requirements)
  • Objection: Object to certain processing of your personal information
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details provided below.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve our website functionality

You can control cookies through your browser settings. However, disabling cookies may affect some features of our website.

7. Children's Privacy

As an educational institution serving students of Classes 10, 11, and 12, we collect information from minors with the consent of their parents or guardians. We are committed to protecting children's privacy and comply with applicable regulations regarding minors' data.

Parents and guardians have the right to review, correct, or request deletion of their child's personal information by contacting us directly.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining academic records, complying with legal obligations, and resolving disputes. Student academic records may be retained for a minimum of 10 years after course completion as per educational regulations.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address

The Tried and True
Taraknagar, Krishnaganj
Nadia, West Bengal - 741502

Phone

+91 7001429909

Email

info@thetriedandtrue.in

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.